united in our passion for solving business problems and doing good in the world around us.

We’re not new to the game. FIVE is home to a close-knit, multi-disciplinary team of futurists, strategists, researchers, technologists, designers and makers, many with over 20 years of experience in their respective disciplines.

We provide insight and direction for forward thinking businesses and change makers to realize big leaps forward. We design experiences that streamline the customer journey and elevate the experience across any sector. To do this, we work with you to shape your goals and priorities, leading to an optimal customer experience right sized for your business.

Founded in 2017, FIVE is based in Seattle, Washington, with a satellite office in Bend, Oregon. The firm is led by Carey Renn, Jenny Hapgood, Walter Brown, and Jason Penrod with a stellar supporting staff. Situated in the Pacific Northwest, we work globally with a growing list of clients in both the for-profit and non-profit sectors.


Select clients

working relationships with world class companies.


Strategic partners

Curated relationships. best-of-breed Partnerships.